Page 450 - pe2021

Domestic calls:
pe
Booking Italia: 0549 975 300 Help Line: +39 335 570 3575
o Booking EU Ovest: 0549 975 330 Contabilità: 0549 975 345 General
r Booking EU Est: 0549 975 333 Fax: 0549 942 729 conditions
Eu
Feel info@podium.travel - incentive@podium.travel

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General conditions
Booking: Podium will accept booking until the end of available allotments.
Our offers are only in a written form. Whenever the clients has not clear any Payments & accounts - confirmation will be valid if the client meanwhile
part of the offer and the related conditions is welcome to ask any clarifica- the confirmation will also send an account of 25% of the total amount of
tion. The confirmation from the client includes the comprehension of the the group. The full payment need to be released 21 days prior departure.
following conditions. Groups confirmed after 21 days prior departure need to be full paid at the
day of confirmation.
Organizer: The tourist packages object of this contract are organized by Po-
dium Srl, Strada Cardio, 18 - 47899 Serravalle - Republic of San Marino - Cancellation - whenever client will renounce to depart and will cancel the
Phone: +378 0549 975 345. All sales contracts are ruled by European law contract after the confirmation, (a part the cases included in ‘Contract’s
and the national touristic law in force at this moment. cancellation’ of this catalogue), will be subject to the following conditions:
organizer-working fee of € 500. In addition, 30% of all package from the con-
Contract - The contract will be in force from the moment the clients send a firmation until 30 days prior arrival, or 75% between the 29 to the 3 day
rd
th
written confirmation to Podium and Podium will send a written reconfirma- prior arrival, or 100% for all other cancellation with shorter timing as indi-
tion to the client. The client’s confirmation is subordinate to a previous writ- cated above. In all cases, there are no reimbursements in case clients do not
ten offer from Podium and respecting the option indicated on the offer. All arrive, or later arrivals, or anticipated departures.
options, if not differently indicated, will expire at noon, (12:00 am, central In any case, all cancellations under any reason need to be communicate
EU time), of the indicated day. In case of generic offers from the organizer, from client to Podium in written form. Whenever possible the organizer will
the client’s confirmation need to be validate by Podium in a written form not apply any penalty, or the lowest as possible in the only interest of clients.
too. As written confirmation from the side of the organizer are valid these Podium need to communicate the receiving of the cancellation and to com-
forms: sending a pro-forma invoice where is indicated quality and quantity municate the final sum of penalty as soon as possible to clients.
of all products that Podium is obliging to supply. Account request, or full
payment, is also a form of acceptance from the organizer’s side. Whenev- Services’ insurance - following the in force laws as guarantee to the obliga-
er client is not respecting these rules, the organizer has no responsibilities tion that Podium takes towards the clients we have proper insurance. Cli-
or duties toward the client. On the same way cancellation for any reason, ents can also buy the following insurance:
(without penalties if possible), but validating any right to the organizer, (fol- 1) Medical assistance including baggage lost;
low the penalty sections of this ‘General Sales Conditions’), need to be com- 2) Insurance to cover penalties due to clients’ cancellation;
municated in written form to the organizer. The free penalties will be only 3) Hotel’s damages to things or persons in case of youngs under 18.
valid after Podium has accepted them in a written form. All insurance need to be definitely check by the Agent together with a Po-
dium’s operation. It is a priority that all insurances are held before clients’
Contents of the contract - all contracts among parties are made by this ‘Gen- departures.
eral Sales Conditions’, by ‘Special Condition’, (including all clear and written
details via emails), and by the ‘Technical Conditions’ that you can find on Specific agreements - clients can requests on the moment of the request
previous pages of this catalogues. Since all offers are ‘business to business’ for specific needs whenever this will be technically possible the organizer
and tailor made, are considered as special conditions all emails that chang- will take care of them. In this case, these agreements will be included in the
es any detail after the first sent offer that are accepted by the parties. All special conditions following all parties’ agreement. After the offer has been
Podium’s obligations are those written in the last pro-forma invoice. You’ll confirmed all changes to the package need to be approved in a written form
receive one of these invoice at any change of program requested by you. The among all parties.
client has the obligation to check if she/he has always an updated pro-forma
invoice and to receive the related vouchers. Contract’s transfer - whenever the clients cannot travel anymore, she/he
can transfer the contract to a third person. The new traveler need to accept
Prices - The package’s price is specified by the ‘special conditions’ as defined all package without any change. If this is the case, the client that cannot
on the previous point also called ‘Contents of Contract’. The rates in the travel need to communicate to the organizer in written form and need to be
offers do not include drinks, tips, personal expenses, transfers, excursions, sure that the organizer received that communication. Such communication
transportations, personal insurances, a part of what is included in the offer need to arrive not later than 7 days prior departure and need to report the
and specified at the paragraph: ‘The price includes’. All what is not indicated name of the new traveler. Name, family name, gender, date of birth and citi-
at the ‘Price includes’ is not included. The prices of extra €uro currency are zenship are also required. For all changes a fee will be added to the package.
based on the exchange rates in the moment of the confirmation of each Normally this addition is not higher than 1.000 €. After the transfer of the
group. right of travelling both parties, (old and new clients), have obligation to pay
the full amount.
450 Change of rates - the price of an offer can change in these cases:
Depending by the transportation costs, due mainly to fuel costs, by city tax, Cancellation of contract - client can cancel the journey without any penalty
VAT, airport tax, port tax, etc., or in connection with exchange currency rates in these cases: a) increase of price of package more than 8% of the prior
for part of travel outside of €uro countries. price; b) essential and important changes to the travel’s program requested
VAT is normally included. City tax are normally not included if not indicated. by the organizer not acceptable for the traveler. The client need to confirm
The fluctuation of any kind of tax can automatically change the price of the her/his intention to participate, or cancel the journey in two working days
whole journey. These variations can be included in the invoices or paid on from the receiving of the proposal of changes. In all cases, even if the organ-
spot, (only in case of city tax). The price changing will be proportionally to izer will cancel the package, (excluding the client’s fault), client has following
the single change of price regarding a specific product. The client will receive possibilities:
a clear specification of the elements of changes from the first offer to the a) To get an equivalent package, or an higher quality package, (without any
last update before departure. increase of price), or a lower quality package receiving back the difference